the postal service fails to deliver within the guaranteed timescale, then we will provide a refund of any delivery charges that were charged to you. 5.1 Consequential loss for late deliveries In these situations, we will do our very best to take responsibility for the situation and ensure that your order is delivered as quickly as possible. This, again, is a rare situation but is unfortunately beyond our control. The other circumstance which may cause a delay is when the delivery service itself has a problem. We regret that this situation can occur occassionally, and is an unfortunate situation which is naturally associated with buying online, however this only occurs in rare situations and, should this occur, your order is marked for urgent delivery the following day. Late deliveries or dispatchĪlthough we are able to ship almost every order in the specified delivery timescale, in rare circumstances our shipping capacity can be exceeded and cause a delay of one extra day. Please note that for items that were undelivered through fault of the consumer and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total. From this point forth, you will be given a choice whether you wish us to redispatch the item or for you to cancel the order. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item. If for any reason the item is returned to us (e.g. Due to security reasons, all items must be signed for and we cannot send items unrecorded. This will allow you to telephone them to arrange a redelivery at a more convenient time, or alternatively you can collect it from your local sorting office. If you are not in to receive the delivery at the time the delivery is attempted, the Royal Mail will leave you a card. outside the EU) this will be removed from your order total in the checkout. International orders are charged at £9.99 depending on your location. We can offer Next Day Delivery with Royal Mail Special Delivery For Any Items out of stock delivery time is 3-8 Working days and finally we can offer a Guaranteed Saturday delivery. This means your item will be delivered between 3 to 5 working days.
BENCH BC0013BR INSTRUCTION MANUAL FREE
Postage methodĪll orders free Shipping go with Royal Mail 1st Class Recorded Signed for. Please note that certain brands have shipping restrictions, and this is shown on the product page. We can also provide an Express International Delivery please contact us. International shipping is calculated in the checkout, and is usually £9.99 to most destinations, and the delivery timescale is a non-guaranteed 3 - 10 working days. International orders are shipped by Royal Mail International, who passes the package onto your overseas delivery company.
The delivery estimate on the product page apply for international deliveries. In the event of a delay, we will contact you either by email or telephone to inform you of this. If the delay is likely to be significantly longer than this we will contact you either by telephone or email to inform you of an approximate delivery date. Please note: In rare circumstances, during extremely busy periods it is not always possible to dispatch all orders the same day.įor out-of-stock items, you can usually expect to receive the item within 2-10 business days. For Next Day Delivery orders Must be received before 1.30pm. If we are unable to validate your order, you will receive an email to inform you of this. you specify an alternative residential address as the delivery location which resides in another county to the billing address) there may be a delay of a few hours while we perform the appropriate checks. Cut Off for Next Working Dal Delivery is 1.30pm on the Day any Orders received for Next Working day del after 1.30pm will be shipped the following next working day.ĭue to the nature of the watches and jewellery which we sell, we operate a strict fraud screening process (e.g. The delivery time scale is Free Shipping 3-6 Working Days, Next Working Day Delivery, Guaranteed Saturday Delivery and Out of Stock Items 3-8 Working Days also as specified on the product page and checkout to indicate when you will receive your order.
You will receive an email confirmation as soon as you place an order giving you all relevant information including a sales receipt and delivery information.
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